Welcome to the website of Banaras Kila – Hotel & Resorts (“we,” “us,” or “our”), located in Varanasi. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, payment information, and other details you provide when making a booking or inquiry.
- Technical Information: IP address, browser type, device type, and usage data collected automatically when you browse our website.
- Cookies and Tracking Data: Information about your preferences and behavior on our website to enhance your user experience.
2. How We Use Your Information
We use the information we collect for:
- Processing reservations, inquiries, and payments.
- Personalizing your experience and tailoring our services to your needs.
- Communicating updates, offers, and promotions (with your consent).
- Improving our website functionality and services.
- Complying with legal obligations and preventing fraud.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except:
- When necessary to complete your booking (e.g., payment processors).
- To comply with legal obligations or respond to lawful requests.
- With trusted partners who assist in operating our website and services, bound by confidentiality agreements.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- File a complaint with the appropriate data protection authority if you believe your rights have been violated.
6. Cookies
Our website uses cookies to improve user experience, analyze site traffic, and tailor content. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Banaras Kila – Hotel & Resorts
- Address: Mauza Babatpur, Varanasi
- Phone: +91 8808109109 |+91-7080050620 | +91-7080050629
- Email: info@banaraskila.com
Thank you for trusting Banaras Kila – Hotel & Resorts. We value your privacy and are dedicated to protecting it.